Customer Service Representative Jobs $24 – $28 per hour in NZ
INTRODUCTION
Are you a people person who loves solving problems and making others feel heard and supported?
Auckland Towbars Limited, a trusted provider of mobile towbar installations across Auckland, is looking for a dedicated Customer Service Representative to join their friendly Avondale-based team. This full-time, customer-facing role is perfect for someone who thrives in a fast-paced environment, values teamwork, and is passionate about delivering top-tier customer service.
Whether you’re experienced or ready to launch a new career in customer service, this opportunity offers training, stability, and a collaborative work environment where your efforts are recognized and appreciated.
KEY FEATURES ABOUT THE JOB
Why this role stands out:
- Stable, full-time position with growth potential
- Competitive pay based on experience
- Friendly and supportive team culture
- On-the-job training provided
- Convenient Avondale location with on-site parking
- A role that combines communication, problem-solving, and organization
DETAILS AT A GLANCE
| Category | Details |
|---|---|
| Job Title | Customer Service Representative |
| Location | Avondale, Auckland, New Zealand |
| Employment Type | Full-Time |
| Job Nature | On-site, Customer Facing |
| Start Date | As soon as possible |
| Work Schedule | Monday–Friday (business hours) |
| Salary | $24 – $28 per hour |
| Vacancies | 1 position |
| Experience Level | Experience an asset (not required) |
| Education Required | No formal qualification required |
| Certifications | Not required |
| Parking | On-site parking provided |
| Training | Full training provided |
| Application Deadline | August 15, 2025 |
| Job Posted On | July 22, 2025 |
YOUR ROLE
As a Customer Service Representative, you will be the first point of contact for customers, ensuring they receive accurate information, helpful support, and efficient service scheduling.
Key responsibilities include:
- Responding to customer inquiries via phone, email, and in person
- Booking and managing appointments for mobile installations
- Recommending towbar solutions based on customer needs
- Addressing complaints with professionalism and care
- Maintaining accurate customer records and follow-up actions
- Supporting daily operations to ensure smooth workflow
QUALIFICATIONS AND SKILLS REQUIRED
The ideal candidate brings:
- Strong communication and interpersonal skills
- Problem-solving mindset and a customer-first attitude
- Ability to multitask and stay organized under pressure
- Intermediate computer literacy
- Familiarity with Microsoft 365 (advantageous but not essential)
- Willingness to learn and grow with the business
- Customer service experience is a plus but not required
PERKS AND BENEFITS
Working in this role offers:
- Competitive hourly wage ($24–$28 depending on experience)
- Comprehensive training provided
- Supportive team culture in a small business setting
- Convenient location in Avondale with free parking
- Opportunity to grow within a respected and expanding business
CALL TO ACTION
Are you ready to be the voice of a company that values service, satisfaction, and professionalism?
Apply now and join a team that takes pride in making every customer interaction a positive one. Gain hands-on experience, build lasting skills, and become a key part of a business that leads with service.
To apply, visit Seek and submit your application.
Apply by: August 15, 2025
